Convergent Outsourcing Inc., a debt-collection agency, settled a data breach class action in the U.S. District Court for the Western District of Washington for $2.45 million. The class action suit against Convergent alleged that the business failed to protect the personal information of over 640,000 individuals. The breach occurred in June 2022.

Plaintiffs alleged that Convergent failed to implement appropriate security measures to protect and secure personal information in its possession, failed to monitor its network for security vulnerabilities, or implemented appropriate security practices.

Pursuant to the settlement, class members may receive up to $1,500 each for lost time and direct expenses related to the breach (e.g., credit monitoring services), or upwards of up to $10,000 for extraordinary expenses. A third option would allow class members to receive a pro-rata share of the remaining settlement fund.

Photo of Kathryn Rattigan Kathryn Rattigan

Kathryn Rattigan is a member of the Business Litigation Group and the Data Privacy and Security Team. She concentrates her practice on privacy and security compliance under both state and federal regulations and advising clients on website and mobile app privacy and…

Kathryn Rattigan is a member of the Business Litigation Group and the Data Privacy and Security Team. She concentrates her practice on privacy and security compliance under both state and federal regulations and advising clients on website and mobile app privacy and security compliance. Kathryn helps clients review, revise and implement necessary policies and procedures under the Health Insurance Portability and Accountability Act (HIPAA). She also provides clients with the information needed to effectively and efficiently handle potential and confirmed data breaches while providing insight into federal regulations and requirements for notification and an assessment under state breach notification laws. Prior to joining the firm, Kathryn was an associate at Nixon Peabody. She earned her J.D., cum laude, from Roger Williams University School of Law and her B.A., magna cum laude, from Stonehill College. She is admitted to practice law in Massachusetts and Rhode Island. Read her full rc.com bio here.